Helpdesks

Go for personal assistance to one of the LU-Card Helpdesks.

Students

Helpdesk Studentencentrum Plexus
Location ground floor
Hours

Mon, Wed, Fri: 9:00 - 17:00 hours
Tue, Thu: 9:00 - 21:00 hours

Telephone  071 527 1212
Services questions and problems, to have a photo taken,
to activate or to block your LU-Card,

to collect your LU-Card if you have a foreign address

 
Helpdesk Pieter de la Court (FSW)
Location 1st floor, at the service desk
Hours Mon-Fri 09:00 - 17:00 hours
Telephone 071 527 8989
Services to activate or to block your card
 
Helpdesk Kamerlingh Onnes Gebouw (KOG)
Location ground floor, behind the reception
Hours Mon-Fri 08:30 - 14:00 hours
Telephone 071 527 5220
Services to activate or to block your card
 
Helpdesk Witte Singel Doelencomplex (Lipsius)
Location ground floor, at the service desk
Hours Mon-Fri 9:00 - 17:00 hours
Telephone 071 527 2400
Services to activate or to block your card
 
Helpdesk Gorlaeus
Location B109, nearby the reception
Hours Mon t/m Fri 9:00 - 12:00 / 13:00 – 16:00 hours
Telephone 071 527 6400
Services questions and problems, to have a photo taken,
to have a LU-card made on the spot,
to activate or to block your LU-Card

 

Helpdesk Sylivius
Location 1.5.19, first floor
Hours Tue and Thu 9:00 - 12:00 hours
Telephone 071 527 6400
Services questions and problems, to activate or to block your LU-Card

 

Steunpunt Wijnhaven
Location

Turfmarkt 99

Hours Mon - Fri 8:30 - 17:00 hours
Telephone 070 800 9304 of 071 527 8704
Services questions and problems, to have a photo taken ,
to have a LU-Card to be made on the spot,
to activate or to block your LU-Card
activate new LU-Card for new members of staff and new students
 
Helpdesk Walaeus (LUMC)
Location LUMC C1-Q
Hours Walaeus website
Telephone 071 526 3890
Services to activate or to block your card
 
Helpdesk Snellius
Location at the reception
Hours Mon-Fri 8:30 - 17:00 hours
Telephone 071 527 6969
Services to activate or to block your card

Alumni

Alumnus graduated from August 31, 2006

Helpdesk Studentencentrum Plexus
Location ground floor
Hours

Mon, Wed, Fri: 9:00 - 17:00 hours
Tue, Thu: 9:00 - 21:00 hours

Telephone 071 527 1212
Services

questions and problems, to have a photo taken,
to activate or to block your LU-Card,
to collect your LU-Card if you have a foreign address

 
Alumnus graduated before August 31, 2006

Helpdesk University Library
Location ground floor, at the reception
Hours

Mon-Fri 8:30 - 18:00 hours
as of 5 September 2015 Sat and Sun 10:00 - 22:00 hours

July 21 - August 31: Mon-Fri 8:30 - 17:00 hours

Telephone 071 527 2814
Services

questions and problems, to have a photo taken,
to have a LU-card made on the spot,
to activate or to block your card

Staff and PhD's

Helpdesk Pieter de la Court (FSW)
Location 1st floor, at the service desk
Hours Mon-Fri 09:00 - 17:00 hours
Telephone 071 527 8989
Services questions and problems, to have a photo taken,
to have a LU-card made on the spot,
to activate or to block your LU-Card
 
Helpdesk Kamerlingh Onnes Gebouw (KOG)
Location ground floor, behind the reception
Hours Mon-Fri 08:30 - 14:00 hours
Telephone 071 527 5220
Services questions and problems, to have a photo taken,
to have a LU-card made on the spot,
to activate or to block your LU-Card
 
Helpdesk Witte Singel Doelencomplex (Lipsius)
Location ground floor, at the service desk
Hours Mon-Fri 9:00 - 17:00 hours
Telephone 071 527 2400
Services questions and problems, to have a photo taken,
to have a LU-card made on the spot,
to activate or to block your LU-Card
 
Helpdesk Gorlaeus
Location B109, nearby the reception
Hours Mon t/m Fri 8:00 - 10:00 / 10:30 – 12:30 / 13:30 – 15:30 hours
Telephone 071 527 6400
Services questions and problems, to have a photo taken,
to have a LU-card made on the spot,
to activate or to block your LU-Card

 

Helpdesk Sylvius
Location 1.5.19, first floor
Hours Tue and Thu 9:00 - 12:00 hours
Telephone 071 527 6400
Services questions and problems, to have a photo taken,
to activate or to block your LU-Card
 
Helpdesk University Library
Location ground floor, at the reception
Hours

Mon-Fri 8:30 - 18:00 hours

as of 5 September 2015 Sat and Sun 10:00 - 22:00 hours

July 21 - August 31: Mon-Fri 8:30 - 17:00 hours

Telephone 071 527 2814
Services

questions and problems, to have a photo taken,
to have a LU-card made on the spot,
to activate or to block your card

 
Helpdesk Snellius
Location at the reception
Hours Mon-Fri 8:30 - 17:00 hours
Telephone 071 527 6969
Services to activate or to block your card

Staff LUMC

Request your LU-Card in the Walaeus Library. After you request you receive your LU-Card by post. Receive your LU-Card sooner? Let after your request your LU-Card printed at the Helpdesk Pieter de la Court (FSW).
 

Helpdesk Walaeus (LUMC)
Location LUMC C1-Q
Hours Walaeus website
Telephone 071 526 3890
Services to have a photo taken, to request a LU-card,
to activate or to block your card

Members University Library

Leiden University Libraries has several memberships.
 

Helpdesk University Library
Location ground floor, at the reception
Hours

Mon-Fri 8:30 - 18:00 hours

as of 5 September 2015 Sat and Sun 10:00 - 22:00 hours 

July 21 - August 31: Mon-Fri 8:30 - 17:00 hours

Telephone 071 527 2814
Services

questions and problems, to have a photo taken,
to have a LU-card made on the spot,
to activate or to block your card

Visitors and external

Go to a service desk or your contact person.

 
Last Modified: 09-02-2017